GoDaddy is the largest registrar of domains according to WebHosting.info with over 18m domains registered and nearly 21% market share (Disclaimer: I couldn’t find another source to back up this data or when it was valid from so take it with a pinch of salt).
Given that they have such a massive market share and are the dominant force in domain names, why can’t they provide a half decent service? The website interface is the worst I’ve ever used, the domain managing platform doesn’t work in Opera browser, the usability of their software falls woefully short and that’s all topped off with the worst online shopping cart experience in the world.
If you have any experience with domains and hosting in the past 6 months, you can’t have failed to hear about the astonishing story about RegisterFly.com – at one time claiming to be the 3rd largest domain registrar on the internet. If you haven’t had the misfortune to read about the RegisterFly fiasco, then take 30 minutes to read through some articles on RegisterFlies.com – an unofficial customer complaints site.